Delivery Policy


This policy sets out the terms and conditions that govern delivery of documents for purchases made on JNGI Online.


  • Purchase of a New Policy
    Upon making a purchase JNGI will electronically deliver the following documents to the email address used to access JNGI Online:
    • • Cover Note
    • • Payment Receipt
    • • Insurance Policy

  • The electronic Cover Note represents proof of insurance and is valid for 30 days from the date of purchase. The policyholder will be required to visit the JNGI Branch selected at the time of purchase with a photo identification to sign the proposal form and collect the Insurance Certificate before the Cover Note expires.

  • Renewal of an Existing Policy
    Where a policy is renewed online, the policyholder will be given the following options for delivery of the insurance certificate:
    • • JNGI Branch Pickup
    • • Courier Delivery

  • An Insurance Certificate will only be delivered where all premiums have been paid. Courier delivery option attracts a fee and will only be available where there are no outstanding information or documentation from the policyholder. Where information or documentation is outstanding, the policyholder will be required to visit the JNGI Branch selected at the time of purchase to collect the Insurance Certificate, at which time the outstanding information or documentation must be provided.
Last updated: October 6, 2015

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JNGI Customer Benefits
Free JAA Membership
Personalized Mobile Claims Service
Emergency Roadside Assistance
Round-the-clock Roadside Assistance
Document Renewal Services
Fitness Valet Services
JNGI Flexi-Payment Plan
Accident Forgiveness
Safe Driver Discounts
Renewal Reminders
Special Discounts at Merchants Islandwide
Earn Referral Dollars

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Please wait while we process your payment. At the end of this process, you will be sent an email with an order confirmation and your cover note.
Based on your selection, your insurance certificate will either be collected by you, or delivered to you.
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Mobile Claims Service
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